OxONet Knowledge Base: General Questions About OxONet

What is OxONet, and what types of services do you provide?

OxONet is a World Wide Web hosting company.  We specialize in creating, maintaining, and hosting web sites on the Internet.  Our services include specialized options for businesses, non-profit organizations, and individuals.  All web pages are hosted on our in-house high-speed web servers, connected to the Internet full-time over a dedicated T1 connection.  OxONet also has the advantage of being a fairly small hosting provider, so we can provide custom services to fit the needs of all our customers.

Why should I choose OxONet?

With dozens of popular web service providers to choose from, why should you choose OxONet?  In such a rapidly-expanding industry as the web hosting business, it's important to know exactly what one host offers over another.  There are several reasons why we believe we provide superior service to that of our competitors:

Highly-Competitive Prices and Comprehensive Services

OxONet is constantly doing market research to ensure that we can match prices with our competitors.  We offer the most comprehensive set of services in the industry, with prices starting at only $9.95/month.  We believe that you will find OxONet's services to be the best of any web hosting provider.  We won't try to win you over with fancy slogans and marketing tricks; we are simply committed to being the best.

Complete Customization

Most web providers offer a set of stock service packages, from which their customers must choose.  As a result, many people end up paying for services they never use.  OxONet's services are based off of several basic packages, but these packages may be customized as part of the account setup process, giving you the best value available.  You may also add and remove services from your account at any time for free.  Many other providers charge fees for this service, and may take hours or days to respond to your requests.  OxONet offers completely automated account management through our own online control panel applet, which we designed from scratch to meet our customers' needs.  Changes may be made online "24/7," and take effect immediately.

30-Day Money-Back Guarantee

OxONet is one of only a few web hosts to offer a money-back guarantee to back its services.  If you are not fully satisfied with our services within 30 days of account activation, you are entitled to a full refund of any monthly service fees you have paid during that period.

Fast, Accurate Customer Service

Many web service providers are either ISPs that provide web service on the side, or are very large companies with other areas of business and/or huge customer support bureaucracies.   OxONet is a fairly small company dedicated to web hosting and design, and all of our customer support staff are trained web developers and systems administrators with many years of experience in the computer industry.  Thus, we believe that our customer service is some of the best you will find anywhere.

Interested?  Check out our homepage or browse our service packages now!

Is OxONet an Internet Service Provider (ISP)?

No.  An Internet Service Provider (ISP) is a company whose primary business is to provide its customers with dial-up or dedicated access to the Internet.  OxONet specializes solely in hosting sites on the World Wide Web.   To edit or view your  OxONet web site, you must already have access to the Internet through an ISP.  Your ISP may also provide you with limited World Wide Web page hosting capabilities.  Typically, OxONet can provide you with a more professional Internet address (i.e., www.yourname.com as opposed to www.your-isp.com/~yourname, which most ISPs provide) and greater access to technical support on questions specific to web hosting.

If you are truly committed to maintaining a professional web site, OxONet is committed to being your partner in that venture.  An ISP is most often concerned with a variety of areas of business, and web hosting is generally not their first priority.

What area does OxONet serve?

OxONet's service is not confined to any particular area; you may sign up with OxONet from anywhere in the world.  We are based in Oxford, Ohio, USA, and we are particularly interested in providing personalized service to our customers in the Oxford area.

 


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